Frequently Asked Questions

WHAT IS OUR MISSION?

At Miracle Silver our mission is to embrace the power of natural silver. Formulated with an innovative blend of science and the chemistry of nature, we are committed to changing the face of Colloidal Silver Spray by using our ground-breaking technologies and 100% natural ingredients. 

WHY IS THE POTENCY OF NATURAL SILVER IN OUR PRODUCT SIGNIFICANT?

We have extensively conducted tests that measured the effectiveness and potency of natural silver under different concentrations. Our results showed that anything over 15ppm (parts per million) works effectively and there is minimal change in effectiveness between 15ppm and 40ppm. Our pioneering product contains 20ppm and contains the highest potency of natural silver on the market today. 

HOW SHOULD OUR COLLOIDAL SILVER SPRAY BE USED?

Miracle Silver’s Colloidal Spray should be used twice a day, in the morning and before bed by spraying 3-6 pumps onto the affected area until lightly moistened. Although we recommend using the spray on clean, freshly washed skin, it can be used as a new addition to your skincare regime without counteracting the benefits of other skincare products. 

ARE THERE ANY SIDE EFFECTS?

Allegedly, other silver products have caused Argyria, which is excessive exposure to silver and toxic salts from the extraction process, as a result of the internal consumption of their products. However, Miracle Silver’s colloidal silver spray is for external use only and our unique production methods and cutting-edge technologies mean there are no toxic salts or chemicals in our formula. Our spray is 100% natural, clean and kind to your skin. 

CAN OUR COLLOIDAL SILVER SPRAY BE INGESTED?

Although we recommend our product being used for external purposes only, don’t worry if a small amount is harmlessly ingested. Should you have any concerns, please contact your doctor or a medical professional. 

IS IT SAFE FOR PREGNANT AND NURSING WOMEN?

Yes it is safe, but please consult a doctor or medical professional prior to use. 

IS OUR SPRAY VEGAN?

Miracle Silver's Colloidal Silver Spray is 100% vegan. We do not test any of our products on animals or sell to mainland China. 

HOW LONG WILL IT TAKE TO RECEIVE MY PURCHASE?

Your order will be processed within 24-48 hours and an email of confirmation will be sent upon purchase containing an individual order number. Another email will be sent once your package has been shipped and all domestic orders within the United States should arrive within one week. 

WHAT IF I NEED TO RETURN / EXCHANGE MY PRODUCT MY PRODUCT?

We hope you love your purchases, but if for any reason you do need to return something to us we are able to accept the return of unused items for a full refund within 30 days of their purchase provided all products are fully sealed with no safety seals broken. 

We try our best to ensure all orders are handled with care, however if you receive faulty or damaged products, we will issue an exchange and full refund providing our criteria is met. Please email our team, quoting your order number (insert email). We may request that you to send us photos of your goods to ensure we assist you in the best way possible. 

DO YOU SHIP INTERNATIONALLY?

Currently we are unable to offer international shipping, however please check our website for updates as this is something will be offering in the near future. 

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (Visa, Visa Debit, MasterCard and American Express), as well as PayPal.